Troubleshooting
{% hint style="info" %} If you need urgent assistance contact a maintainer through any channel. {% endhint %}
Figma
Figma is down
- Check the status at status.figma.com
- Share the problem in Slack through #tool-figma
- Share in #es-designops-community
- Contact @turo
Broken UI Kit
- Contact your DesignOps or @turo
- Ask in #es-designops-community
- Check the changelog in Figma, if you know what changed get in contact with the person who caused it
Tools and Credentials
I can't connect Adobe Photoshop
If you had an email with @schibsted before, Adobe Anaytics and Creative Cloud licences conflicted. Try signing-in with your work email address (@adevinta.com) but not with the company account.
If you still can't log in:
- Contact your DesignOps or @turo
- Ask in #es-designops-community
- Create a ticket in Assyst
I lost access to a tool
- Contact your DesignOps or @turo
- Ask in #es-designops-community
- Create a ticket in Assyst
SUI Components
I've found a bug in my App produced by a change in SUI
- Start the conversation through slack in #sui-components
- Report the bug in the SUI Components Repo
- If you have a PR number, get in contact with the person who introduced the change, usually through slack